A little help.
A clearer day.

In My Routine, switch between Morning and Night, add products, and arrange your steps. Each step has a schedule so your checklist can follow your week.

Yes. Use the schedule on a routine step to choose when it appears. Your morning and night routines can have different products and schedules.

Keep progress photos, notes, and observations about your skin alongside sleep, water, and mood. These check-ins help you look back on your days in one place.

Open the Exercise tab in the app to explore guided face exercises and follow the steps at your own pace.

Insights brings together your skin score, weekly check-ins, before-and-after photos, and habit summaries. Additional analysis includes score trends, skin concerns, and a detailed weekly report, depending on your plan and available data.

Reports follow your weekly check-in cycle and need enough information to create a useful reflection. Check the status in Insights, continue your check-ins, and follow any prompts shown there. If a completed report won’t load, contact us.

No. SkinLab’s scores and insights are for general skincare reflection and are not a medical diagnosis. Speak with a qualified healthcare professional about medical concerns.

Data handling depends on the features you use, including account sync and AI insights. Read the Privacy Policy for the published details, or contact us with a privacy question.

Update SkinLab, close and reopen the app, and restart your device if needed. If the issue continues, send us your device model, iOS version, app version, and the steps that led to the issue through our contact page.

The App Store listing and in-app subscription screen show current plans, features, and pricing. For help with a purchase or an existing subscription, get in touch.

Use the contact form and choose “Account or privacy.” Include the request and the email associated with your account. Please don’t send passwords.